Do you want to meet community managers from all around Europe and exchange and share your best practices with them? That’s the goal of the session we have reserved at the end of the first day of nonick (at 18 hours). Coordinated by Amaia García Dosouto, you will be able to work on the creation of a wiki on community managing best practices.

These are the different issues that will be treated:

1. Roles of a community manager. There is a document that could be inspiring.
2. How to start? Goals, monitoring, metrics…
3. Tools: social networking, information management, analysis…
4. Strategy: which department, online/offline…
4. Measurement
5. Problems found: digital ego, behaviour rules & manners, increase number of followers, make visible Facebook’s updates

Tags: community manager